Clear expectations before, during, and after an assignment
This public summary is general guidance only. The current written agreement, employment terms, facility policies, and assignment instructions control.
Facility communication
Changes or cancellations
Use the current operational contact as soon as a confirmed need changes. Applicable notice, cancellation, or commercial terms come from the current written agreement, not this webpage.
Assignment details
Keep the role, unit, schedule, arrival contact, orientation, timekeeping, and facility requirements current. Communicate material changes through the approved contact path.
Arrival or coverage concerns
Report a delay, call-off, or coverage concern promptly. The staffing team will communicate the request status and available next steps; replacement coverage is not guaranteed.
Professional communication
Availability changes
Tell the current coordinator promptly if availability changes after an assignment is discussed or accepted. Follow the instructions provided for that assignment.
Arrival or assignment questions
Confirm the facility, unit, schedule, reporting contact, and duties before arrival. Ask for clarification when instructions are missing or conflict.
Safety or operational concerns
Follow the facility's applicable emergency and reporting procedures, then use the current Med Plus Staffing escalation contact. This page does not replace clinical, legal, or emergency guidance.
24/7 support contact
For current operational support, call (412) 712-7185. For emergencies, use the appropriate emergency and facility procedures first.